Ricoh improved its customers' user experience with K2BTools. Learn about the changes implemented.
“We highlight the speed of K2BTools when it comes to implementing something from scratch and the modern look & feel of the application.”
Heber Dominguez, Application Developer Lead at Ricoh
Ricoh is a Uruguayan company belonging to the Ricoh Corporation of Japan. It maintains business operations around the world. Its purpose is to deliver the best customer experience by integrating information technologies, processes and people.
“Before accessing K2BTools, we had an old version of GeneXus, which was very poor in terms of customer experience. We highlight the speed of how you can implement something from scratch and its user experience is a rapidly developing tool, added to the great potential that GeneXus already has on its own. The Wizard is one of the features that stand out the most. You can view several template grids, using different patterns applicable to transactions, and all the improvements in the GAM provided by K2BTools. With K2BTools we improve the user experience of our customers. The customer should always be at the center of any project, and thanks to K2BTools we are achieving this.”
Heber Dominguez, Application Developer Lead at Ricoh
